Terms of Use

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EFFECTIVE DATE: 01.12.2017


Please read carefully the terms herein before using the Website or the Services contained therein. Accessing and using this website as well as purchasing products from the site presumes acceptance of these Terms of Use.
By accessing the site, viewing content and / or purchasing, you declare and warrant that you have read and understood and that you have the legal capacity to contract, agreeing to be legally bound by these terms and conditions. If you do not agree to these terms, please do not use the site.
These terms refer to products sold exclusively through the www.bigscale.pro Web Site. Any modification to these terms is subject to confirmation by Handel's Garden Inc. Excluded All other terms and conditions. All users who access and use the shop services agree and confirm that they comply with the terms established there, without reservation. If you do not agree with our terms, please do not use the services of this store and do not undertake any transactions. Sending your order implies acceptance of these terms and conditions and the terms below.


Orders are received only and exclusively via the Internet, filling out the special Order Form, available at www.bigscale.pro. As soon as we receive your order, you will receive a confirmation email from BigScale Media Buying Team. Order details remain visible on the user's screen after compilation of the order and are sent by email to the user's e-mail address entered upon registration.


All prices within the site are definitive. In case of promotion in progress, our customers will be able to receive a discount on the price of the product being promoted. Product prices can be changed at any time without notice. The product purchased by the Users will be applied the price at the time of purchase.


The product can be shipped throughout the German territory. The products will be sent by courier to the address indicated on the Order Form. Payment is made in LABEL. Shipment will take place every day, excluding weekends and public holidays.


Returns or cancellations are sent via email: eduard@bigscale.pro In the request the customer indicates the reason for the request. We reserve the right not to accept the buyer's request if the grounds for the complaint are deemed unreasonable.
The returned product must be in the same condition as it was received (as new), the packaging must be sealed and integrates, as before sale, as the full original packaging.
In order for the refund to be accepted, it is necessary to show the order number of the person who originally purchased the product and whose data are associated with the order code.
The customer has the right to return the purchased product and request replacement with another product or refund, in two cases:

In accordance with the Terms and Conditions and the acceptance of the return of the product, the customer is entitled to receive a replacement product of equal value or a refund. The customer will be refunded within ninety (90) days from the date of receipt of the product by us.
In the event of repayment or repayment, in the event that our company, in its sole discretion, believes that the customer is abusing the right of return or is acting in bad faith, is entitled to refuse the return of the product, even in the case of To which all conditions are fulfilled and fulfilled

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